Technology that transforms business, without ever losing sight of the customer

CAS genesisWorld x16

Being ahead of the curve means one thing: putting the customer at the center, always. The new x16 version of CAS genesisWorld takes this principle to a whole new level, with smart and innovative features designed to simplify every aspect of your work and create deep, lasting connections with your customers. Discover the most exciting and powerful new features of x16, designed to give your business a real competitive advantage:

• Business Process Automation: Simplify the management of daily activities, free up precious time and focus only on what really matters.
• Process Automation Assistant: Customize your processes intuitively with a drag-and-drop system that makes everything easy and immediate.
• Enhanced integration with Microsoft Teams: Make collaboration smoother and more powerful by sharing files and CRM contacts in Teams chats in just a few clicks.
• Targeted communication with We.Network: Thanks to the combination of CAS genesisWorld and the new networking platform fair.digital, you can send personalized and individual chat messages to your target groups or committees, directly from the CRM.

Grow your business with a solution designed for those who want to make their mark.

Discover the evolution of CRM with CAS genesisWorld
Semplifica il lavoro quotidiano e crea esperienze indimenticabili con le novità della nuova versione di CAS genesisWorld! Funzionalità smart, dashboard intuitive e assistenti rivoluzionari come il Business Process Automation Assistant trasformano i tuoi processi, ottimizzando ogni flusso di lavoro e liberando il tuo tempo per concentrarti su ciò che conta: costruire relazioni durature e ispirare i tuoi clienti come mai prima d’ora.

Intelligent Workflows Make the Difference

Automate processes easily with assistants

Simplify, automate and conquer with the new intelligent tools from CAS genesisWorld! Forget about repetitive tasks: process automation allows you to combine business steps seamlessly, saving you valuable resources and allowing you to focus on what really matters

Maximum flexibility for your processes. With the Business Process Automation Assistant, creating customized workflows is a breeze! Use drag-and-drop to ensure maximum consistency and quality in every process, without unnecessary effort.

Collaboration without borders with Microsoft Teams

The new Add-In for Microsoft Teams takes collaboration to the next level: easily share CRM data, documents and contacts directly in Teams chats, creating appointments without ever leaving your workflow.

Innovative Social CRM

Build a community of loyal fans and customers with We.Network: the world's first certified Social CRM, integrated with CAS genesisWorld, for targeted and secure communication with your most valuable contacts.

Email and chat campaigns at your fingertips: With Email Campaign Assistant, sending personalized messages has never been easier! Create and distribute targeted emails and chats to your groups, while maintaining a clear view of your contacts' preferences and channels.

Always up to date, always one step ahead

Never miss an important event! With CAS genesisWorld x16, you receive targeted push notifications on the web and stay informed, exactly when and where you need it.

More highlights of the new x16 version

SmartTags in the new Email Campaign Assistant Boost your efficiency with SmartTags: assign them to trigger additional actions and manage tasks quickly and easily. chevron_right

Advanced integration with Outlook 365 The improved add-in for Outlook 365 takes your productivity to a new level, allowing you to work seamlessly and integrated into the Microsoft environment.. chevron_right

Extended integration with Inxmail and Evalanche Manage your distribution lists like never before: now you can rename customers and improve data management with a more powerful integration. chevron_right

Creating appointments on the go Stay organized wherever you are! With CAS genesisWorld, you can create and edit recurring appointment series via mobile and web apps as well. chevron_right

Saving the view type Users can change the view type with the view type selector button, and the last saved view will be restored on next login, for example a map view. chevron_right

Automatic duplicate checking When you create or edit a contact, duplicates are automatically detected and can be merged if necessary. Linked data records and SmartTags can also be transferred. chevron_right

Discover more features Weather Management,
Sales, marketing or service: Get to know the application areas and functions of CAS genesisWorld in a clear and detailed way. chevron_right

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Our vision with Artificial Intelligence

Development Insights

Fascinating functions and seemingly magical workflows - let yourself be inspired by the diverse application possibilities of smart AI technology. Discover what goes on behind the scenes of our development work and discover our vision with artificial intelligence.